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Rachael Greaves, CEO of Castlepoint Systems

What's your story? 

I'm a governance specialist, certified in audit, security, privacy, and records management. I designed the Castlepoint product to automate these functions after many years of auditing major governance failures in government and industry. I realised that these projects never actually could have succeeded - there just wasn't the technology available to do the job properly, anywhere in the world.

What excites you most about your industry? 

Compliance has a reputation as being boring, and back-room. But now that we have AI, and we can actually get full command and control across our governance obligations and data for the first time, compliance people are coming back into the light. They can add so much strategic value now - with AI they aren't miners any more, digging underground all day. The machine does that, and brings the valuable information to the surface. Compliance people can be jewellers now, turning those raw precious materials into valuable insights for the organisation. It's a huge step change in the value compliance teams can provide. 

What is the biggest misconception about your industry that you would want to address? 

Artificial Intelligence is not here to take our jobs. It's for decision support; it shouldn't be making discretionary decisions. It's there to support people who do make the decisions, by speeding up the time it takes to find and understand all the evidence so that they can interpret it. AI makes people more productive, and much more important to the organisation, because it helps them apply their domain expertise much more effectively and efficiently. 

What would you say to anyone who wants to be part of your industry? 

It doesn't matter at all if you have a STEM background. My degree is in Latin, Roman History, and Anthropology. If you have the ability to see patterns and apply rules and rigor, no matter where you learned that skill, you can apply it to AI and RegTech.

What would you be pursuing if you didn’t head down the path you are right now? 

I would probably be a very happy Classicist! 

What's the best piece of advice you ever received? 

Don't give or accept any excuse.

What was the biggest/most painful adjustment you had to make that brought you to where you are right now? 

Nothing seems painful in hindsight, humans are very good at convincing ourselves that whatever course of action we chose was the best one!

Who inspires you?

Greta Thunberg

What have you just learnt recently that blew you away? 

I read recently about architectural innovation, which is a fascinating concept developed by Rebecca Henderson and Kim Clark in the early 90s, and goes a long way to explaining why incumbent technology vendors have a very hard time adapting to new innovative paradigms that emerge. 

If the reset button was hit and you were given a mobile device and could only install 5 apps,what would they be? 

Teams, Podcasts, Banking, Mail, and Photos

Favourite destination for relaxation? Why? 

Definitely the couch - can be any couch, anywhere

You suddenly have 2 hours in your day, what show would you catch? 

A podcast like Cautionary Tales, You're Wrong About, or Just the Gist 

Everyone in business should read this book: 

Rolf Dobelli's The Art of Thinking Clearly 

Shameless plug for your business: 

Castlepoint tells you what you have, where it is, and who is doing what to it. It tells you what has risk and what has value; what rules apply; and whether they are being met. All this across every system, any format, with no user, system, or data impacts. 

How can people connect with you? 


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